• Sign up for the CrossBorder Event Top 30 Sign Up
  • Sign up for the CrossBorder Event Top 30 Sign Up
  • Sign up for the CrossBorder Event Top 30 Sign Up
  • Sign up for the CrossBorder Event Top 30 Sign Up
  • Sign up for the CrossBorder Event Top 30 Sign Up
  • Sign up for the CrossBorder Event Top 30 Sign Up

Vincent Natenstedt

Director Sales Academy Benelux

Vincent is Director Sales Academy Benelux at Trusted Shops and is an expert in conversion optimization, payment methods, labels, rating systems and SEO. With more than 12 years of experience within the e-commerce industry at parties such as Klarna and Trusted Shops, Vincent has become a specialist in how to increase and improve online trust among potential customers.

Title presentation:

The dark side of AI: Online consumer trust at risk

In this presentation, we dive into the dark side of artificial intelligence (AI) and its threat to online consumer trust. We discuss the impact of AI algorithms in generating fake reviews and the damage this can cause. In addition, we explore the future of reviews and how AI can be used to ensure honest and trustworthy reviews.

;